Yes, we understand that you may not always be completely satisfied with your purchase. That is why we accept returns within 14 days of receiving your order.

Please refer to our returns policy for detailed instructions and terms, including what condition the product should be in and how to submit a return request.

We strive to make this process as smooth as possible so you can shop with us with confidence.

In our efforts to contribute towards a healthier environment, we implement a return processing fee starting from €4.95,-. This initiative assists us in reducing unnecessary returns and encourages eco-friendly shopping practices.

At Tiny Bears we are always ready to answer your questions and provide assistance. You can easily contact us via email at tinybears_official@hotmail.com.

We understand that you want quick answers to your questions or to resolve any issues you may face. Our aim is to reply to all emails within 24 hours.

At Tiny Bears we do our best to get your order to you as quickly as possible. We aim to deliver orders within 8 to 14 working days. Our team works hard to ensure that your products reach you safely and on time. For more detailed information about our shipping procedure, please review our shipping policy on our website.

If your order is damaged upon arrival, please contact us immediately by email at tinybears_official@hotmail.com. We will be happy to help you and provide a suitable solution.

If you accidentally received the wrong product, please contact us by email at tinybears_official@hotmail.com. We will ensure that the correct product is sent to you as soon as possible.

To stay informed about our latest offers, product launches and news, you can sign up for our newsletter on our website. We send regular updates to our subscribers.